Music festivals
Fire teams positioned around arenas, stages, production areas and public routes.
Specialist UK event provision
Specialist fire cover for festivals, concerts and outdoor events, including campsite fire cover, stage protection, pyrotechnic standby, command facilities and emergency response.


Protection across the event site
CritiCall provides dedicated fire teams for music festivals, outdoor concerts, day events and multi-day festivals across the UK.
Resources can cover main arenas, secondary performance areas, backstage compounds, trader zones, production facilities and public routes. The deployment reflects the venue and programme: an arena filling for a headline performance creates different pressures from an overnight campsite, a quiet production period or vehicle movements during build and break.
Crews and vehicles are positioned around credible risks and access. Posts may remain fixed around stages or high-risk areas, while mobile teams patrol larger sites and respond to calls from event control. For events operating around the clock, shifts and handovers maintain continuity as activity moves between daytime arenas and overnight camping areas.
Fire cover remains connected to the organiser's safety team. Changes to audience numbers, weather, access, production activity or the running order can be passed to the relevant crew so protection follows the live event rather than an outdated site plan.

Standby at the point of effect
Main stages, secondary stages and temporary performance structures can bring flame effects, pyrotechnics, hot equipment and complex backstage access into a tightly timed production setting.
CritiCall supplies standby fire teams for controlled effects and the agreed performance period. Personnel liaise with production managers and the appointed licensed pyrotechnic or special-effects contractor, understand when and where effects will be used and remain positioned with appropriate firefighting resources.
Our role is fire cover and emergency response. CritiCall does not operate pyrotechnics or take control of the effects themselves. If an unsafe condition develops, the crew communicates through the agreed production route and responds within the event plan.
Cover can also address temporary structures, stage-side equipment, drapes, cable routes and the interface with audiences or crew. Positioning keeps resources close enough to intervene without blocking performers, production traffic or evacuation routes.

Continuous cover beyond the arena
Festival campsites remain occupied when stages close and arena activity reduces. Tents, cooking equipment, BBQs, gas cylinders, generators and tightly arranged temporary accommodation can create incidents at any hour.
CritiCall can provide continuous campsite cover through overnight patrols, mobile response vehicles and fixed resources placed around the camping plan. Crews monitor access, maintain contact with campsite management and respond to reports from stewards, security or the public.
Rapid access matters where tent lines and pedestrian routes limit vehicle movement. Patrol routes, fire lanes and response positions are agreed before occupation, with smaller vehicles or foot patrols used where they are better suited to the site.
Firefighters can provide practical public fire-safety advice during patrols without assuming enforcement powers. The focus is early identification, swift intervention and keeping emergency access clear throughout the event.

Keep emergency routes usable
Festival sites change constantly. Deliveries arrive, traders expand, vehicles park, crowds build and weather affects ground conditions. A route that was clear during build may not remain usable once the site is live.
CritiCall can help organisers identify and design fire lanes across main arenas, campsites, production compounds, hospitality areas, car parks and emergency rendezvous points. Width, turning space, surface, gates and access through temporary fencing are considered against the vehicles expected to use the route.
During the event, inspections and patrols monitor these lanes and report obstructions through event control. The organiser or venue retains responsibility for directing contractors, traders or vehicle owners; CritiCall supports that process by identifying problems before an emergency movement is needed.
Routes can also be checked after programme changes, poor weather or periods of heavy site traffic. This helps preserve access for on-site resources and statutory emergency vehicles throughout public opening, overnight activity and stand-down.

A working base for event information
A mobile command unit can provide a ready-to-use event-control or incident-command facility where permanent space is unavailable or unsuitable.
Units can include radio positions, planning space, incident logging, situation reporting, dispatcher workstations, welfare facilities and CCTV integration where appropriate to the selected vehicle and event systems.
CritiCall can supply a command vehicle only, provide the unit with operators, or deliver fully staffed command support using agreed roles such as radio operators, dispatchers and incident loggists. The scope is confirmed before mobilisation so the organiser knows which people, equipment and functions are included.
The facility can work as the primary event-control location, a fire and rescue coordination point or a resilient fallback. Positioning considers power, connectivity, vehicle access, welfare and the relationship with the wider production compound.

Temporary fire-safety infrastructure
Temporary stages, concessions, production areas, generators, kitchens and trader units need suitable firefighting equipment positioned where people can find and use it.
CritiCall can supply fire extinguishers, temporary fire points and associated event fire equipment for the agreed site plan. Equipment type and position are considered against the activity, fuel sources, structures and access rather than distributed as a one-size-fits-all package.
For multi-day festivals, the service can include inspections, condition checks and servicing or replacement of deployed items where agreed. Missing, discharged or obstructed equipment is reported through the nominated event route.
A schedule or location plan can help organisers account for equipment across large sites. This gives crews, venue staff and contractors a consistent reference during build, public opening and break.
Before the gates open
Early liaison helps turn the intended fire provision into a service that fits the agreed event plan.
CritiCall can attend Safety Advisory Group meetings and work with the organiser on fire cover, command arrangements, fire lanes, access routes and emergency rendezvous points. We can also liaise with the local authority and the relevant Fire and Rescue Service, police and ambulance representatives where the organiser's process requires it.
This contribution is practical: explaining the proposed resources, receiving site or agency information and ensuring the deployed team is briefed on the final arrangements. CritiCall does not approve the event or imply authority held by the local authority, emergency services or organiser.
Planning can connect event control, emergency procedures, response positions, public areas, campsites and production risks before mobilisation. The result is a clearer brief for crews and a more useful service once the festival becomes live.
Events and site areas
Fire teams positioned around arenas, stages, production areas and public routes.
Continuous campsite cover alongside arena and backstage provision for multi-day events.
Focused protection for stages, audiences, hospitality and production compounds.
Fire response across showgrounds, temporary structures, displays and vehicle areas.
Cover around cooking, LPG, concessions, temporary power and public spaces.
Scalable support for performances, processions, event villages and mixed-use sites.
Fire provision around generators, workshops, catering, storage and crew facilities.
Patrols and rapid response across tents, cooking areas, generators and overnight occupation.
Visible response resources for audiences, stages, concessions and emergency routes.
Fire equipment and response cover across traders, structures and public infrastructure.
From brief to debrief
Built for temporary event sites
Festival cover must adapt to changing audiences, production activity, overnight occupation and temporary infrastructure.
A practical understanding of British outdoor events and temporary venues.
Crews and vehicles positioned around arena, stage and public risks.
Shift-based patrols and response through the overnight period.
Vehicle-only, operator-assisted or fully staffed facilities.
Access planning, patrols and temporary extinguisher provision.
Scalable UK cover for day, multi-day and camping festivals.
Start an enquiry
Share the festival size, dates, expected attendance, campsite arrangements, pyrotechnics, command needs and existing emergency plan. We will help define the fire and emergency resources needed.